Defaulting on payments is a problem that can affect businesses of different sizes. In addition to disrupting cash flow, it also impacts the relationship between the customer and the company.
According to research carried out by Serasa in June 2024, around 72.50 million Brazilians are facing a situation of default. For companies, these numbers represent lack of payments, delays, among other problems.
A negative listing on Serasa may be the solution to this problem. When a company opts for a negative listing, it is understood that all forms of negotiation have already been used.
In the following lines, we will explain more about this process and how it can help maintain the health of your business.
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A customer in Serasa?
The negative registration process sweden whatsapp number data take place after non-payment of a product or service, that is, when there is an active debt on the CPF or CNPJ.
In the collection process, it is possible to offer payment options, reminding the customer of the debt. However, when the default reaches the deadline, the negative listing on Serasa begins.
The objective is, in addition to recovering amounts that have not been paid, to warn the market about consumers who do not fulfill their financial obligations .
How does the Serasa negative rating process work?
The process of becoming negative other problems with the router after a delay or failure to pay a financial debt. Therefore, it is a recommended practice for companies that want to keep their accounts up to date and value a healthy cash flow .
Debtors in credit bureaus requires guarantees and some steps precede this process.
Below, we have separated some points that the company should consider before giving negative feedback to customers :
Carry out advance collection of debtors
Payment collection is an individual europe email for each company. It is one of the most important parts of controlling defaults . Therefore, it is the company’s duty to study the best ways to collect payments, considering its target audience.
Sending collection reminders is important , after all, to carry out the negative listing on Serasa, it is necessary to have proof that there were unsuccessful attempts at communication.