The user’s first acquaintance with the site is of greater importance for further cooperation. When a person visits a resource for the first time, he may encounter difficulties and not understand the interface, as a result of which he leaves the site, not understanding why he needs this product or service. Onboarding is an effective tool for interacting with a potential client from the first seconds of being on the site. What is onboarding? What goals and objectives does it fulfill? And also how to develop an onboarding strategy? We will clarify all the questions in the article. Content: Onboarding is: defining the concept, task and goal Benefits of onboarding Onboarding tools Onboarding strategy. Recommendations for development Employee onboarding Conclusion.
What is onboarding in digital? Read also:
Top 9 SMM Trends in 2023 You Should Know Onboarding is: defining the concept, task and goal Onboarding (from English: user onboarding) is an automated process of introducing a client to a digital product. The user learns the main values of the Cell Phone Number List company, the advantages of functionality, services and offers. The goal of onboarding is to retain the user, interest and convert into a client. Onboarding is a tool that solves several problems: Greetings. In the process, the user learns detailed information about the product: strengths, benefits. He also receives tips that help him quickly navigate and achieve his goal.
After the first stage
The client is left with a pleasant impression and a positive interaction experience. Involvement. Onboarding immerses the user in the digital product Australia Phone Number and its work. Hold. After meeting and engaging, the client makes a choice in favor of your product, decides to stay and continue to cooperate. Onboarding is a kind of navigation through which the user moves around the interface. The tool automatically explains the purpose of the buttons, tells how the technical support service works, suggests methods for solving the problem, and encourages users to use it.
